Conversation types
| Type | Description |
|---|---|
| Matter channels | Auto-created per matter. Visible to the matter team. |
| Document threads | Conversations attached to a specific document. |
| Portal threads | Messaging with clients who do not have a Largence account. Appear in Channels and the client portal. |
| Direct messages | Private messages between firm members. |
Real-time features
Channels supports typing indicators, read receipts, presence status, and message reactions.Unread notifications
The badge count on the Channels icon shows unread messages across all conversations. Clicking a notification deep-links to the relevant thread.File attachments
Send files in any conversation. Flag an attachment as evidence to register it in the Evidence workspace for the linked matter.Search
Use the search bar in Channels to run full-text search across all conversations in your organisation.Relay fallback
If the messaging service is temporarily unavailable, Largence falls back to relay mode. Messages still deliver, but real-time features such as typing indicators may be delayed until the service recovers.Client portal
Portal threads with external clients.
Create your first matter
Matter channels are created automatically per matter.